Guests with additional needs

At The Cove Rotana Resort Ras Al Khaimah, we are committed to providing a comfortable and accessible experience for every guest. Our spaces are thoughtfully designed for easy access, and our trained team is always available to assist.

Accessible room features:

• Wheelchair-accessible
• Roll-in showers
• Grab bars in bathrooms
• Shower chair on demand
• Lowered counters and sinks
• Pull cord bathrooms
• Visual and vibrating alarms
• Wide doorways

Accessible Areas:

• Step-free entrances
• Elevator access to all floors
• Ramps and handrails
• Lobby Entrance, Restaurants & Public Restrooms

Accessible Parking:

• Designated parking spots, Valet service and Drop-off area near the entrance

Accessible Facilities:

• Pool, Beach and Club Lounge

Is The Cove Rotana Resort all-inclusive?

Yes, The Cove Rotana Resort offers both All-Inclusive and Ultra All-Inclusive options.

Which languages are spoken by the staff at The Cove Rotana Resort?

Our staff speak English, Arabic, German and Russian.

What children’s activities are available at The Cove Rotana Resort?

Kids can enjoy the Flipper’s Kids Club, Aqua Fun water slides, games room, lively evening shows, animation activities, and a kids’ disco.

What food and beverage options are available at The Cove Rotana Resort?

The resort’s bars and lounges serve an international buffet, Italian and Mediterranean cuisine, as well as a variety of coffee, cocktails, sushi, pastries, and light bites.

Are outdoor wedding venue options available at The Cove Rotana Resort?

Our beachfront outdoor venue is ideal for weddings and special events, offering a stunning setting by the sea.

Which hotel loyalty programme can I use at The Cove Rotana Resort?

The Cove Rotana Resort participates in GHA DISCOVERY, one of the world's largest independent hotel loyalty programmes, as part of Rotana Hotels and Resorts. Members earn and redeem DISCOVERY Dollars on eligible stays, dining, and spa visits, and benefit from exclusive member rates when booking direct. Membership is free and can be created at ghadiscovery.com or rotana.com.

How do I earn loyalty points on my stay at The Cove Rotana Resort?

The Cove Rotana Resort is part of the GHA DISCOVERY loyalty programme, through which members earn DISCOVERY Dollars on all eligible spend during their stay, including room charges, dining, and spa treatments and wellness packages. DISCOVERY Dollars can be earned across all nine dining outlets: Basilico, Cinnamon All Day Dining, Breeze Bar and Lounge, Laguna Bay, Breakers Beach Bar and Lounge, Sunset Bar, The Lounge, At The Swing, and In-Room Dining. Earning rates are based on membership tier: Silver members earn 4% of net eligible spend, Gold 5%, Platinum 6%, and Titanium 7%. Members should provide their GHA DISCOVERY membership number at check-in or when settling any outlet bill to ensure DISCOVERY Dollars are correctly credited to their account.

Can I use my DISCOVERY Dollars to pay at The Cove Rotana Resort?

DISCOVERY Dollars can be redeemed against eligible charges on a guest's bill at any point during a stay at The Cove Rotana Resort, covering room, food and beverage, and spa. The minimum single redemption is 10 DISCOVERY Dollars, redeemable in whole-dollar increments, with a redemption value of USD 1 per DISCOVERY Dollar, applied to the bill in AED at the resort's prevailing exchange rate. DISCOVERY Dollars cannot be applied against taxes, service charges, tips, or reservations made through third-party online travel agencies. Members can also choose to redeem DISCOVERY Dollars at the point of booking through rotana.com, ghadiscovery.com, or the GHA DISCOVERY app on eligible direct rates.

What is the cancellation policy for Rotana DISCOVERY members at The Cove Rotana Resort?

The Rotana DISCOVERY member rate at The Cove Rotana Resort includes flexible cancellation as a core booking benefit, allowing guests to amend or cancel their reservation without a penalty charge within the specified window. The exact deadline varies by rate type and travel dates, and is displayed clearly at the time of booking. Refunds on prepaid amounts are typically processed within 7 to 10 business days, subject to the guest's payment method and bank. For reservation-specific queries, contact the resort directly at cove.resort@rotana.com or on +971 7 206 6000.

Can I earn loyalty points at The Cove Rotana Resort's restaurants or spa without staying in the resort?

Rotana DISCOVERY members can earn DISCOVERY Dollars on eligible food and beverage spend at The Cove Rotana Resort's restaurants and bars, and on spa treatments and packages, without needing to be an overnight guest. Simply present your GHA DISCOVERY membership number when settling the bill at any eligible outlet. DISCOVERY Dollars cannot be earned on private event catering or banqueting, retail purchases, or complimentary items.

How much is 1 DISCOVERY Dollar worth, and can I use DISCOVERY Dollars to pay in AED?

One DISCOVERY Dollar has a redemption value of USD 1, deducted directly from your bill in AED at the exchange rate used by The Cove Rotana Resort at the time of payment. For members who earned DISCOVERY Dollars whilst travelling abroad, or whose home currency is EUR, GBP, INR, or another currency, the value is converted to AED before being applied to the bill. DISCOVERY Dollars are not a legal currency, cannot be converted to cash, and can only be used against eligible spend within the GHA DISCOVERY programme.

Do stays at other Rotana hotels or GHA DISCOVERY brands count towards my loyalty tier at The Cove Rotana Resort?

Tier status in the GHA DISCOVERY programme is cumulative across all participating member brand hotels, which includes all Rotana properties (Rotana Hotels and Resorts, Rayhaan Hotels and Resorts, Arjaan Hotel Apartments, Centro Hotels, and Edge), as well as more than 40 other international hotel brands within the programme. Eligible nights, net eligible spend, and brand stays at any participating hotel count towards annual tier qualification, and tier benefits apply automatically at The Cove Rotana Resort when members book on an eligible rate through a direct channel. Annual thresholds are as follows: Gold requires 2 eligible stays or USD 1,000 in net eligible spend; Platinum requires 10 eligible nights, 2 stays across different member brands, or USD 5,000 in net eligible spend; Titanium requires 30 eligible nights, 3 stays across different member brands, or USD 15,000 in net eligible spend.

Do GHA DISCOVERY members receive complimentary breakfast at The Cove Rotana Resort?

Titanium tier members of GHA DISCOVERY receive complimentary breakfast at The Cove Rotana Resort when booking through a direct channel, including rotana.com, ghadiscovery.com, the GHA DISCOVERY app, or directly with the hotel reservations team. This benefit has been available at Rotana Hotels and Resorts properties, including The Cove Rotana Resort, from 1 December 2025. It applies to the Titanium member and one additional guest sharing the same room reservation. The benefit does not extend to Silver, Gold, or Platinum tier members, nor does it cover room service breakfast unless those are already included in the room booking.