Accessibility

At Erbil Rotana, we are committed to providing a comfortable and accessible experience for every guest. Our hotel has been thoughtfully designed for easy access, and our trained team members are always available to assist.

Guest Rooms

• Wheelchair-accessible rooms available upon request.
• Roll-in showers and accessible bathtubs.
• Grab bars and handrails in bathrooms and WCs.
• Lowered hand-wash basins, counters, and sinks.
• Visual and vibrating alarm systems (including vibrating pillow and flashing call bell).
• Emergency pull-cord nurse call system in accessible rooms and bathrooms.
• Wide doorways and low-level eye viewers on room doors for ease of use

Public Areas

• Step-free main entrances and elevator access to all guest floors.
• Ramps and handrails in key areas for wheelchair mobility.
• Accessible lobby entrance and front-desk counter.
• Accessible restaurants with trained colleagues ready to assist.
• Accessible public restrooms on lobby level.
• Meeting rooms, ballrooms, and the business centre are accessible.

Parking

• Designated accessible parking spots and valet service.
• Accessible drop-off area near the main entrance for guests using wheelchairs or mobility aids.
• Emergency evacuation wheelchair and standard wheelchair available upon request.

Facilities

• Accessible outdoor pool with lifeguards available to assist guests as needed.
• Accessible spa treatments and facilities, depending on individual requirements.
• Any other accessible facilities (e.g., Club Rotana Lounge) available upon request.

Where is Erbil Rotana Hotel located?

The hotel is in Gulan Street, Erbil, Kurdistan, Iraq.

Which popular attractions are close to Erbil Rotana?

Are there any historical sites near Erbil Rotana?

Are there any historical sites near Erbil Rotana?

Yes, the Citadel of Erbil.

How do I travel from Erbil International Airport to Erbil Rotana without a car?

You can take a taxi from the airport.

How long does it take to reach Erbil Rotana from the airport?

It takes approximately 15 minutes.

What are the check-in and check-out times at Erbil Rotana?

Check-in is from 2pm, and check-out by 12pm.

What room amenities are available at Erbil Rotana?

Work desks, IP telephones, flat screen TVs with multi-satellite channels, bathtubs, and coffee & tea making facilities.

Are interconnected rooms available at Erbil Rotana?

Yes, interconnected rooms are available.

What food and beverage options are available at Erbil Rotana?

There are four food and beverage venues: Basilico Italian Restaurant, Flavours Restaurant (international buffet), Bond Lounge Bar & Cafe and Breeze Restaurant & Bar.

Are there opportunities to exercise at Erbil Rotana?

Yes, we have a fully equipped gym.

Does Erbil Rotana have an airport shuttle service?

No, however, we offer airport transfers at a surcharge.

Which languages are spoken by the staff at Erbil Rotana?

English, Arabic, Kurdish, and Urdu.

Are pets allowed at Erbil Rotana?

No, pets are not allowed at Erbil Rotana.

Does Erbil Rotana have a wedding venue?

Yes, we offer an elegant wedding venue.

Does Erbil Rotana offer any business services?

Yes, we offer business services.

Are there opportunities to exercise at Erbil Rotana Hotel?

Bodylines Fitness & Wellness Club located in Erbil Rotana boasts a fully equipped gymnasium, a separate male and female sauna and steam room and an outdoor swimming pool to allow guests to stay fit and relax in this luxury space.

Does Erbil Rotana Hotel have an airport shuttle?

Erbil Rotana provides a comfortable and luxurious airport pickup service. You can book your next airport pick-up when you book your room on Rotana.com.

Does Erbil Rotana Hotel offer any business services?

At Erbil Rotana we offer state of the art event facilities with 7 fully equipped meeting & events venues with flexible seating plans to accommodate all business requests and exceed your expectations. The Grand Ballroom with a capacity of 1000 persons can be divided into 2 sections and is a perfect venue for local and international seminars, weddings, conferences or any event.

Are any cleaning services offered at Erbil Rotana Hotel?

Erbil Rotana offers same day laundry and dry cleaning facilities.

What are the security procedures at Erbil Rotana Hotel?

Erbil Rotana follows the highest standards of security at our hotel in Erbil, Iraq. The hotel is surrounded by T-Walls, detection dogs in the hotel entrance, 24/7 security surveillance inside and around the Hotel.

Is Erbil Rotana Hotel a safe hotel to stay in Iraq?

Our high standard security policies and procedures makes Erbil Rotana Hotel the safest hotel in the city.

Is Erbil Rotana Hotel located in a safe area?

Erbil Rotana is located in the Golden Zone of Erbil City, making it the safest area in the city.

What are the health and safety procedures at Erbil Rotana Hotel?

The safety of our guests and employees at Erbil Rotana is of the utmost importance to us and as such we have created the Rotana Safe Space program. This includes enhanced cleaning protocols and a new safer approach to dining.

To find out more please have a look through our Rotana Safe Space program.

What is the cancellation policy at Erbil Rotana Hotel?

Amendments/cancellations are free of charge before 18:00 on the same day of arrival. If amended/cancelled after this time, or in the case of a no show, 100% of the first (one) night will be charged.

I am due to travel to Iraq, should I still come?

When travelling to Iraq please read your local government's latest travel advice/any travel restrictions to ensure your own health and safety.