Accessibility

At Erbil Rotana, we are committed to providing a comfortable and accessible experience for every guest. Our hotel has been thoughtfully designed for easy access, and our trained team members are always available to assist.

Guest Rooms

• Wheelchair-accessible rooms available upon request.
• Roll-in showers and accessible bathtubs.
• Grab bars and handrails in bathrooms and WCs.
• Lowered hand-wash basins, counters, and sinks.
• Visual and vibrating alarm systems (including vibrating pillow and flashing call bell).
• Emergency pull-cord nurse call system in accessible rooms and bathrooms.
• Wide doorways and low-level eye viewers on room doors for ease of use

Public Areas

• Step-free main entrances and elevator access to all guest floors.
• Ramps and handrails in key areas for wheelchair mobility.
• Accessible lobby entrance and front-desk counter.
• Accessible restaurants with trained colleagues ready to assist.
• Accessible public restrooms on lobby level.
• Meeting rooms, ballrooms, and the business centre are accessible.

Parking

• Designated accessible parking spots and valet service.
• Accessible drop-off area near the main entrance for guests using wheelchairs or mobility aids.
• Emergency evacuation wheelchair and standard wheelchair available upon request.

Facilities

• Accessible outdoor pool with lifeguards available to assist guests as needed.
• Accessible spa treatments and facilities, depending on individual requirements.
• Any other accessible facilities (e.g., Club Rotana Lounge) available upon request.

Where is Erbil Rotana Hotel located?

Erbil Rotana is conveniently located within a ten minutes drive from Erbil International Airport on Gulan Street overlooking the breath-taking Sami Abdul Rahman park, one of the largest parks in Iraq and home to Erbil International Fairground, a perfect venue for events and trade shows in Erbil.

What are the check-in and check-out times at Erbil Rotana Hotel?

At Erbil Rotana, check-in is open 24 hours and check out is by 12pm.

What is there to do at Erbil Rotana Hotel?

At Erbil Rotana 5-star hotel you can take in the stunning skyline view of the break-taking Sami Abdul Rahman Park of our outdoor swimming pool surrounded by natural greenery. Appreciate the views whilst dining in one of our 5 international restaurants with mesmerizing food that caters to the tastes of all guests and are served by friendly, professional and efficient staff.

Attend or host a meeting or event in our state of the art 7 fully equipped meeting & events venues with flexible seating plans to accommodate all requests.

Clear all your cares away with the wide array of treatments on offer at Bodylines Fitness & Wellness Club. A fully equipped gymnasium, separate male and female sauna and steam room are features of this luxury space.

How can I get to Erbil Rotana Hotel from the nearest airport?

You can request our comfortable and luxurious airport pickup service at Erbil Rotana when you book your room on Rotana.com. Alternatively, you can take a 10 minute taxi journey to our hotel from Erbil International Airport.

How much does it cost to stay at Erbil Rotana Hotel?

Our rates at Erbil Rotana vary depending on which 5 star hotel room or suite you choose according to your accommodation unit requirements and the type of outlet you wish to dine in, for more information check the accommodation section on our website.

Does Erbil Rotana Hotel have a swimming pool?

Erbil Rotana has an astonishing outdoor pool surrounded with the famous Rotana palm trees.

What is the phone number of Erbil Rotana Hotel?

Contact Erbil Rotana anytime on the following phone number: 066 210 5555. Our dedicated team is here to answer any questions you may have.

What is the email address of Erbil Rotana Hotel?

Erbil Rotana Hotel’s email address is res.erbil@rotana.com. Our dedicated team is here to answer any questions you may have.

Is there parking available at Erbil Rotana Hotel?

Erbil Rotana offers valet parking to all hotel guests, our free parking spaces are within a garage so your car can be safely stored overnight.

What is the address of Erbil Rotana Hotel?

Erbil Rotana is located on Gulan Street, Erbil - Kurdistan, Iraq.

What food and drink options are available at Erbil Rotana Hotel?

Exceptional culinary delights await you at Erbil Rotana. Whether you are looking for a relaxing atmosphere, pool restaurant or for an informal all day dining, at Erbil Rotana there is something to satisfy every guests needs. Guests are spoilt for choice with our 5 iconic restaurants offering a range of the finest cuisines including Italian, Lebanese and international restaurants. As well as our bars which offer an unparalleled service and a variety of sumptuous settings.

What are some of the property amenities at Erbil Rotana Hotel?

The essence of comfort and incomparable 5 star service shimmers brightly by our services at Erbil Rotana. Some of our luxury hotel facilities include:
• 201 hotel rooms and suites
• Club Rotana Lounge
• Free Wireless connection
• 5 spacious meeting rooms
• Business centre
• Welcome desk at Erbil International Airport
• Limousine car service is available 24 hours
• Same day laundry and dry cleaning facilities
• 5 international restaurants
• Bodylines Fitness & Wellness Club
• Zen the spa
• Outdoor swimming pool
• Multilingual employees
• 24-hour security
• Doctor on call
• Currency exchange
• ATM machine
• Valet parking service

What are some of the room amenities at Erbil Rotana Hotel?

Our 5-star hotel rooms and suites comprise a number of room amenities to ensure a luxury experience. Some room amenities at Erbil Rotana Hotel include:
• Prayer mat and Quran-Kareem
• Bathrobe & slippers
• Dental/Shaving/Vanity kit(s)
• Bath salt, Mouth wash, Loofah, Comb (available upon request)
• Smart modern TV with IPTV system providing a huge variety of channels including bein sport and OSN channels package
• Free high-speed internet
• Complementary coffee, tea and water
• Iron and iron board
• Scale
• Build-in Safe box
• 24 hrs Room Service
• Mini bar (items available upon request)

Can you smoke inside Erbil Rotana Hotel?

Erbil Rotana has designated smoking areas inside the hotel.

Which popular attractions are close to Erbil Rotana Hotel?

The Ancient Citadel is 12 minutes away driving from Erbil Rotana, Sami Abdulrahman, the biggest park in the city is 2 minute walking from the Erbil Rotana.

Are there opportunities to exercise at Erbil Rotana Hotel?

Bodylines Fitness & Wellness Club located in Erbil Rotana boasts a fully equipped gymnasium, a separate male and female sauna and steam room and an outdoor swimming pool to allow guests to stay fit and relax in this luxury space.

Does Erbil Rotana Hotel have an airport shuttle?

Erbil Rotana provides a comfortable and luxurious airport pickup service. You can book your next airport pick-up when you book your room on Rotana.com.

Does Erbil Rotana Hotel offer any business services?

At Erbil Rotana we offer state of the art event facilities with 7 fully equipped meeting & events venues with flexible seating plans to accommodate all business requests and exceed your expectations. The Grand Ballroom with a capacity of 1000 persons can be divided into 2 sections and is a perfect venue for local and international seminars, weddings, conferences or any event.

Are any cleaning services offered at Erbil Rotana Hotel?

Erbil Rotana offers same day laundry and dry cleaning facilities.

What are the security procedures at Erbil Rotana Hotel?

Erbil Rotana follows the highest standards of security at our hotel in Erbil, Iraq. The hotel is surrounded by T-Walls, detection dogs in the hotel entrance, 24/7 security surveillance inside and around the Hotel.

Is Erbil Rotana Hotel a safe hotel to stay in Iraq?

Our high standard security policies and procedures makes Erbil Rotana Hotel the safest hotel in the city.

Is Erbil Rotana Hotel located in a safe area?

Erbil Rotana is located in the Golden Zone of Erbil City, making it the safest area in the city.

What are the Covid-19 procedures at Erbil Rotana Hotel?

The safety of our guests and employees at Erbil Rotana is of the utmost importance to us and as such we have created the Rotana Safe Space program. This covers enhanced cleaning protocols and a new safer approach to dining, including:
• Contactless self-check-in on arrival or using pre-arrival online check-in
• Contactless in-room dining and restaurant menus
• Contactless services via the Rotana app to make room and restaurant bookings, in-room requests and for express check-out
• Restaurants offer a grab-and-go packaged food option
• Room service is packaged and delivered with no human interaction

To find out more please have a look through our Rotana Safe Space program.

What are the health and safety procedures at Erbil Rotana Hotel?

The safety of our guests and employees at Erbil Rotana is of the utmost importance to us and as such we have created the Rotana Safe Space program. This includes enhanced cleaning protocols and a new safer approach to dining.

To find out more please have a look through our Rotana Safe Space program.

What is the cancellation policy at Erbil Rotana Hotel?

Amendments/cancellations are free of charge before 18:00 on the same day of arrival. If amended/cancelled after this time, or in the case of a no show, 100% of the first (one) night will be charged.

I am due to travel to Iraq, should I still come?

When travelling to Iraq please read your local government's latest travel advice/any travel restrictions to ensure your own health and safety.