Special Needs
At Downtown Rotana, we anticipate your needs and place utmost importance in ensuring the safety and comfort of every guest. Our hotel has been thoughtfully laid out to ensure easy reach and several members of our team have undergone training to take care of the requirements of our special needs guests.

General Hotel Features

• Valet parking provided
• Service animals are permitted
• Accessible route from hotel entrance to accessible guest rooms
• Evacuation wheelchairs

Accessible Areas

• Business Centre and Club Rotana lounge
• Restaurants
• Meeting room and ballroom
• Beauty salon

Accessible Room Features

• Doorbell
• Wheelchair accessible doors
• Lowered access for room amenities and mini bar items
• Flashing light for alarm
• Audible emergency alarm
• Roll in shower and foldable chair in the shower
• Grab bar for toilet
• Lowered wash basin
• Emergency pull cord in toilets
• Emergency phone in the toilets

Do you accept group bookings or offer special arrangements for larger functions?

Yes, we accept group bookings and can make special arrangements for larger functions. Please contact our team directly to discuss your specific needs.

Do you offer outdoor dining options?

Yes, we offer outdoor dining options. Our rooftop lounge provides a relaxed atmosphere with a perfect view of the city.

Does the menu include options for guests with food allergies or dietary restrictions?

Yes, our menu includes options to accommodate guests with food allergies or dietary restrictions. Please inform your server of any specific needs you may have.

Is on-site technical support available during meetings and events at Downtown Rotana?

Is on-site technical support available during meetings and events at Downtown Rotana?

How far in advance should a wedding venue at Downtown Rotana be booked?

We recommend booking at least two weeks in advance to secure your preferred date and venue, although earlier booking is highly recommended for popular seasons.

Does Downtown Rotana offer wedding packages?

Yes, we offer a range of comprehensive wedding packages designed to make your special day seamless and memorable.

Are the wedding venues at Downtown Rotana accessible to people with special needs?

Yes, all of our wedding venues are fully accessible to accommodate guests with special needs.

Are outdoor wedding venue options available at Downtown Rotana?

Yes, we offer a beautiful outdoor venue option by the pool, perfect for ceremonies and receptions.

Does Downtown Rotana offer wedding planning and coordination services?

Our events team can manage all venue-related arrangements and is happy to recommend trusted local wedding planners and vendors to assist you.

How many people can you accommodate for a wedding?

Our wedding venues can comfortably host a minimum of 50 guests and a maximum of 200 guests.