Special Needs

At Al Bandar Arjaan by Rotana we anticipate your needs and place the utmost importance on ensuring the safety and comfort of every guest. Our hotel has been thoughtfully designed to ensure public spaces and rooms are easily accessible and several members of our team have undergone training to take care of the requirements of our special needs guests.

General Hotel Features

Valet parking provided
Accessible route from hotel entrance to accessible guest rooms
Evacuation wheelchairs

Accessible Areas

Business corner and Club Rotana Lounge
Restaurants
Meeting rooms
Beauty salon and gift shop

Accessible Room Features

Wheelchair accessible doors
Lowered peepholes on guest room doors
Lowered access for room amenities and mini bar items
Flashing light for alarm
Audible emergency alarm
Roll-in shower and foldable chair in the shower
Grab bar for toilet
Lowered wash basin
Emergency pull cord in toilets
Hands-free communication system
Staff proficient in sign language

Where is Al Bandar Arjaan - Creek?

Al Bandar Arjaan – Creek is located on the north shore of Dubai Creek, in one of the city’s most established commercial precincts in the heart of old Dubai.

Which popular attractions are close to Al Bandar Arjaan - Creek?

There are a number of popular attractions close to Al Bandar Arjaan – Creek, such as:

● Dubai International Airport
● Dubai World Trade Centre
● Sheikh Zayed Road
● Diplomatic District
● Deira City Centre
● Gold Souk
● Dubai Heritage Area

What are some of the property amenities at Al Bandar Arjaan - Creek?

Some of the property amenities at Al Bandar Arjaan – Creek include:

● 90 serviced luxury hotel apartments
● Five dining venues (lobby lounge, all-day dining restaurant, pool bar and two signature restaurants)
● Bodylines Fitness & Wellness Club with swimming pool
● Six high-tech meeting and conference rooms
● Business corner
● Non-smoking rooms
● Complimentary Wi-Fi access
● Express laundry and fast dry-cleaning services
● Car and limousine rental services
● Complimentary transportation to beach and shopping malls
● Parking spaces
● Valet parking
● Currency exchange
● Multilingual employees
● Doctor on call
● Babysitting upon request
● Gift shop
● 24-hour security

Which room amenities are available at Al Bandar Arjaan - Creek?

Some of the room amenities available at Al Bandar Arjaan – Creek include:

● Rotana’s signature bed
● LCD screen with multiple satellite channels
● Complimentary Wi-Fi access
● Kitchenette with refrigerator, cooker, washer, dryer, and microwave
● IDD telephones
● Housekeeping service
● Bathrobes, slippers and hairdryer
● Connecting rooms available
● Personal in room safety box
● 24 hours in room dining and mini bar
● Laundry and dry-cleaning service
● Complimentary tea and coffee making facilities

What are the check-in and check-out times at Al Bandar Arjaan - Creek?

Check in at Al Bandar Arjaan – creek is from 2:00pm and check out is by 12:00pm, noon.

Is parking available at Al Bandar Arjaan - Creek?

Yes, underground parking is available for guests staying at Al Bandar Arjaan – Creek.

Does Al Bandar Arjaan - Creek provide a shuttle to the airport?

It is upon request with extra charge.

What is the address for Al Bandar Arjaan - Creek?

The address for Al Bandar Arjaan – Creek is:

Al Bandar Arjaan,
Creek Baniyas Street,
Dubai

What is the phone number for Al Bandar Arjaan - Creek?

The phone number for Al Bandar Arjaan – Creek is: +971 4 704 2299. Feel free to contact our friendly and dedicated team with any questions you may have.

Does Al Bandar Arjaan - Creek have a restaurant on site?

Al Bandar Arjaan – Creek have a number of restaurants on site including:

● Gusto Italian Restaurant located on the 18th floor with endless views for the Creek and Dubai Skyline
● Morgan's Gastropub, the only gastropub in the area,
● Salt & Pepper - all day dining Restaurant,
● Vanilla Lobby Lounge and The Deck Pool Lounge,
● Club Rotana Lounge 24 hours room service.

Are there opportunities to exercise at Al Bandar Arjaan – Creek?

At Al Bandar Arjaan - Creek we offer Bodylines Fitness & Wellness Club featuring a fully equipped gymnasium with a stunning view of Dubai Creek, outdoor swimming pool and sauna, steam and 3 massage rooms.

What is there to do at Al Bandar Arjaan - Creek?

Al Bandar Arjaan – Creek offers a well-equipped gym and infinity pool overlooking Dubai, variety of outlets or you can take a nice walk in the charming old Dubai.

What kind of breakfast is served at Al Bandar Arjaan - Creek?

While staying at Al Bandar Arjaan - Creek you will have the choice of having your breakfast at the all-day dining, room service or you can prepare your own breakfast in the apartment kitchenette.

Does Al Bandar Arjaan - Creek offer any business services?

Yes, Al Bandar Arjaan - Creek offers a business corner with high speed WI-FI, in addition to Club Rotana Lounge.

Are any cleaning services offered at Al Bandar Arjaan - Creek?

Yes, Al Bandar Arjaan - Creek provides a daily housekeeping service for short term stayers and twice to 3 times a week for long term stayers.

Which languages are spoken by the staff at Al Bandar Arjaan - Creek?

Our team at Al Bandar Arjaan - Creek speak a number of different languages including: English, Arabic, French, Indian, Tagalog and Russian.

Can you bring pets to Al Bandar Arjaan - Creek?

No, Al Bandar Arjaan - Creek is not pet friendly.

Is there a gym at Al Bandar Arjaan - Creek?

At Al Bandar Arjaan we offer Bodylines Fitness & Wellness Club featuring a fully equipped gymnasium with a stunning view of Dubai Creek.

How can I get to Al Bandar Arjaan - Creek from the nearest airport?

To get to Al Bandar Arjaan – Creek from the nearest airport you can rent a car, take a taxi or use a limousine service.

How much does it cost to stay at Al Bandar Arjaan - Creek – Dubai Creek?

It costs an average of AED 500 to stay at Al Bandar Arjaan – Creek, however this is dependent on a number of factors.

Is Al Bandar Arjaan – Creek popular with families?

Yes Al Bandar Arjaan – Creek is popular with families , especially with the options of one, two and three bedrooms furnished and fully equipped serviced apartments.

How many guests can sleep at Al Bandar Arjaan - Creek?

This depends on the room type booked at Al Bandar Arjaan - Creek but a minimum of 2 adults and 2 kids under 12 years old.

How many bedrooms does Al Bandar Arjaan - Creek have?

Al Bandar Arjaan - Creek offers a total of 90 studios and apartments.

How far is Al Bandar Arjaan - Creek from the centre of Dubai?

Al Bandar Arjaan – Creek is a 15 minutes’ drive away from Dubai Downtown and the city centre.

Are there any historical sites close to Al Bandar Arjaan - Creek?

There are a number of historical sites close to Al Bandar Arjaan – Creek such as : Al Sif Area, Al Fahidi Historical District, Heritage Village, Dubai Old City, Dubai Old Dubai.

What are the Covid-19 procedures at Al Bandar Arjaan - Creek?

The safety of our guests and employees at Al Bandar Arjaan - Creek is of the utmost importance to us and as such we have created the Rotana Safe Space program. This covers enhanced cleaning protocols and a new safer approach to dining, including:

• Contactless self-check-in on arrival or using pre-arrival online check-in
• Contactless in-room dining and restaurant menus
• Contactless services via the Rotana app to make room and restaurant bookings, in-room requests and for express check-out
• Restaurants offer a grab-and-go packaged food option
• Room service is packaged and delivered with no human interaction

To find out more please have a look through our Rotana Safe Space program.

What are the health and safety procedures at Al Bandar Arjaan - Creek?

Al Bandar Arjaan already strict cleaning and disinfection program has been significantly improved and updated, with the frequency of cleaning of all hotel areas increased and new aerosol disinfection treatments introduced at our hotel.

We have partnered with Ecolab, a global leader in water, hygiene and energy technologies and services, to review, validate and enhance cleaning, disinfection and sanitisation processes across all areas in the hotel, ensuring local, regional and international cleaning, health and safety standards are met.

To find out more please have a look through our Rotana Safe Space program.