At Media Rotana, we are committed to providing a comfortable and accessible experience for every
guest. Our spaces are thoughtfully designed for easy access, and our trained team is always
available to assist.

Guest Rooms:
• Wheelchair-accessible rooms.
• Roll-in showers or accessible bathtubs.
• Grab bars in bathrooms.
• Lowered counters and sinks.
• Visual and vibrating alarms.
• Wide doorways.

Public Areas:
• Step-free entrances.
• Elevator access to all floors.
• Ramps and handrails.
• Accessible lobby entrance.
• Accessible restaurants.
• Accessible public restrooms.

Parking:
• Designated accessible parking spots and valet service.
• Accessible drop-off area near the entrance.
Facilities:
• Accessible pool.
• Accessible gym.
• Any other accessible facilities (e.g., spa, Club Rotana) as available

Where is Media Rotana located?

Media Rotana is located in the bustling precinct of Barsha Heights in Dubai, located just off Hessa Street along Sheikh Zayed Road. Dubai Internet City Metro Station is within walking distance and is just minutes away from Emirates Mall.

What is the address of Media Rotana?

The address for Media Rotana is:
Hessa Street,
Barsha Heights,
Dubai,
United Arab Emirates

Which popular attractions are close to Media Rotana?

Media Rotana is located close to cultural and leisure attractions such as:
• Dubai Mall
• Mall of the Emirates
• Marina Mall
• Nakheel Mall
• Burj Khalifa
• Dubai Frame
• The Gold Souk
• Dubai Museum
• Sheikh Saeed Al-Maktoum House
• Dubai Miracle Garden
• The Palm
• Ras Al Khor Wildlife Sanctuary
• City Walk
• Dubai Butterfly Garden
• IMG Worlds of Adventure
• Dubai Parks and Resorts
• EXPO City Dubai
• Jumeirah Beach
• Kite Beach

Does Media Rotana offer a shuttle service to any nearby attractions?

Yes, Media Rotana offers a shuttle service to The Pointe, The Beach (JBR), Nakheel Mall and Dubai Hill's Mall.

How far is Media Rotana Dubai from the centre of Dubai?

Media Rotana is only 10 - 12 minutes from the centre of Dubai.

How long has Media Rotana been open?

Media Rotana first opened its doors in July 2009.

What are some of the property amenities at Media Rotana?

Media Rotana provides the following property amenities:
• 537 guestrooms and suites
• Complimentary Wi-Fi internet access
• Outdoor temperature-controlled swimming pool and Jacuzzi
• 5 world-class dining venues and 24-hour room service
• 16 meeting rooms
• Club Rotana lounge
• Wheelchair-accessible main entrance, public restrooms and dedicated guest rooms
• Flipper’s Kids Club (closed temporarily)
• Bodylines Fitness & Wellness Club
• Business centre
• Laundry and dry-cleaning services
• Supermarket located adjacent to the hotel
• Multilingual staff
• Doctor on call
• 24-hour security
• 24-hour currency exchange
• Car and limousine rental services
• Complimentary shuttle bus service to key locations
• ATM Machine
• Ladies salon & barbershop
• Valet parking and dedicated covered parking area
• Tour desk

What are some of the room amenities at Media Rotana?

At Media Rotana we provide the following room amenities:
• Multi-channel satellite LCD TV
• Complimentary high-speed internet connection
• International direct-dialling facilities with voicemail
• Fully-equipped bathroom with bathrobes and hairdryer
• Complimentary tea- and coffee-making facilities
• Minibar
• Laundry and dry-cleaning services
• In-room safe
• Iron and ironing board
• A work desk and a spacious wardrobe
• Connecting rooms

What food and drink options are available at Media Rotana?

There are 5 premium restaurants and bars to choose from during your stay at Media Rotana:
• Prego’s - our Italian restaurant with a Tuscan flare
• Channels - our all-day dining restaurant
• Nelson’s - our gastropub and sports bar
• Connexions - our lobby lounge
• The Terrace - our outdoor lounge bar
• Club Rotana lounge

Here at Media Rotana we also offer an in-room dining service, 24 hours a day, seven days a week.

What kind of breakfast is served at Media Rotana?

At Media Rotana, there is an international breakfast buffet and local delicacies are available for breakfast. Guests can also choose from an extensive a la carte menu for breakfast.

What is included with the all-inclusive package at Media Rotana?

The all-inclusive package at Media Rotana includes breakfast, upgrade to the next category as well as lunch and dinner.

Is parking available at Media Rotana?

For guests staying at Media Rotana, there is free secured parking.

Are there opportunities to exercise at Media Rotana?

Guests staying at Media Rotana can make the most of our club’s modern facilities, which include:
• Fully-equipped gymnasium with cardiovascular machines and weight-training equipment
• Qualified fitness instructor
• Fitness studio
• 6 luxurious and spacious spa treatment rooms
• Separate steam and sauna facilities for men and women

Are any cleaning services offered at Media Rotana?

Media Rotana Dubai provides daily housekeeping services for guests.

Does Media Rotana offer any business services?

Media Rotana Dubai offers 16 fully equipped meeting rooms for both business meetings and all types of events in addition to the business centre and Club Rotana lounge. Our professional team will carefully customise your event to suit you and create everlasting memories.

Does Media Rotana have a swimming pool and is it heated?

Yes, Media Rotana has an outdoor temperature-controlled swimming pool.

Does Media Rotana provide free towels for pool use?

Yes, Media Rotana provides free towels to guests for pool use.

Are there any spa facilities offered at Media Rotana?

Media Rotana offers 6 luxurious and spacious spa treatment rooms managed by O2 spa.

What are the check-in and check-out times at Media Rotana?

Check-in at Media Rotana Dubai is from 2:00 pm and check-out is until 12:00 pm.

What is the phone number of Media Rotana?

You can contact Media Rotana Dubai on +971 4 435 0000. Our friendly and professional team are here to help with any queries you may have.

What is the email address of Media Rotana?

You can contact Media Rotana Dubai by emailing our team at res.media@rotana.com. Our professional and friendly team are here to help.

How much does it cost to stay at Media Rotana?

Media Rotana rates may vary depending on season, package and booking date. Please refer to our website for the most accurate rates for the dates you are looking to stay with us.

How can I get to Media Rotana from the nearest airport?

You can get to Media Rotana from the airport by taxi or bus.

Does Media Rotana have an airport shuttle?

Media Rotana Dubai does not provide a shuttle to and from the airport. However, private limousines are available for rent and prior booking is required.

Does Media Rotana offer any wedding venues?

Media Rotana offers specially-prepared wedding packages and our team takes care of every detail, allowing you and your loved ones to enjoy the big day and make memories that will last a lifetime.

What wedding packages are offered at Media Rotana?

Media Rotana offers the following wedding packages:
• The Cherished Wedding package: One of our most popular options which provides an unforgettable experience of romance, beauty and celebration.

• Amani Night: Arabic hospitality combined with our renowned 5-star service in our Amani Night package. Our wedding team is well versed in Arabic customs and traditions to ensure you experience the perfect day.

• Maharani Wedding: A traditional wedding package designed to make all your wishes come true. Our wedding team works with you to ensure you have a memorable day full of Indian traditions and customs.

Additional services include:
• Floral centrepieces for all tables at the wedding banquet
• Red carpet on the Mezzanine floor leading to the Function Room
• Special alcoholic beverage list
• Special lighting to help create a romantic atmosphere
• We also provide arrangements for Henna parties

Are children allowed at Media Rotana?

Media Rotana Dubai is a family-friendly hotel and is the perfect choice for families staying in Dubai.

Are there any children facilities at Media Rotana?

Yes, Media Rotana offers the Flipper’s Kids Club for families staying with us.

Can you smoke inside Media Rotana?

Smoking is permitted in designated areas at Media Rotana Dubai.

Is Media Rotana dog friendly?

Unfortunately, pets are not allowed at Media Rotana Dubai.

Is there a dress code at Media Rotana?

The dress code at Media Rotana Dubai is smart casual.

What type of room can I book at Media Rotana?

Media Rotana has a selection of rooms and suites consisting of the following:
• Guest Room
• Spacious Room
• One Bedroom Suite
• Spacious One Bedroom Suite
• Family Connecting Rooms
• Family One Bedroom Suite

What are the health and safety procedures at Media Rotana?

The safety of our guests and employees is of the utmost importance to us here at Media Rotana and as such we have created the Rotana Safe Space program. This includes enhanced cleaning protocols and a new safer approach to dining.