I stayed at the hotel for 4 successive nights. From the moment i arrived i was greeted with a smile and this continued throughout the stay. The buffet for breakfast and evening meal was excellent with a variety of food available and a change of cuisine every night.
I had a few things to sort out before checking out of my room for an early morning flight. Jasim on reception was extremely helpful with sorting arrangements and couldn't do enough. Overall, it was a fantastic stay!
Reviewed by Snozz a TripAdvisor traveler United Kingdom 2nd December 2022
Mohammad at reception was of great help and assistance. He helped us expedite the check in and allowed for extended check out. The entire staff was very helpful. They even helped us find a lost ring in the bath room
Reviewed by AdelQJN a TripAdvisor traveler United Arab Emirates 20th November 2022
"Great service especially from Mohammed at the front desk"
Great service. Mohammed at the front desk was really helpful getting us a late check out while in busy season. He and the team also helped us out with some urgent problems we were facing, and gave us a free cup of coffee
Reviewed by Henk a TripAdvisor traveler 20th November 2022
"Great staff and great hotel"
I was welcomed by Mohamed who went out if his way to look after us after a long flight. Room is fantastic, will be coming back for sure, thank you Mohamed. Food is top class ! All the service staff are fantastic as well, they could not be more helpful
Reviewed by Mark-Biddle a TripAdvisor traveler 18th November 2022
"Great experience and amazing friendly staff"
Great experience and amazing friendly staff
Customer service is great they are very responsive.
Food service is so good we ordered salads and burgers and tenders. Everything was delicious.
Reviewed by Anjo a TripAdvisor traveler Jordan 9th November 2022
"ADIPEC 2022 - STAYED AT PARK ROTANA"
Park Rotana is one of the best hotel in Abu Dhabi.
Last year, we booked in this hotel, and because of our excellent experience while we are staying, we never hesitate and have no double mind to book again this year's ADIPEC 2022. Our whole team booked in this hotel and we are all satisfied with their services in all aspects. Hence for those travellers, I highly recommend ROTANA to be your first choice for the next coming ADIPEC 2023 and also for any time for family, friends leisure. Thank you Park Rotana, keep it up!
Reviewed by Arnolde a TripAdvisor traveler 6th November 2022
very helpful front desk and professional at Park Rotana. i was guided in a very good way and served in short time. Mohammad in particular was so helpful. this is the veteran of the hotel and it was great one
Reviewed by Totanji a TripAdvisor traveler United Arab Emirates 1st November 2022
"I enjoyed my night a lot"
I booked a suite for a night, and it was wonderful. The hotel is high class, and the decoration and the facilities were awesome. I liked the professionalism of the staff, as the receptionist was very supportive and the lounge staff were so kind and helpful. Also, everything in my suite was very neat and comfortable.
I was just concerned about the laundry service delay, as I had to call many times because my service was later than agreed.
In overall, I'm very satisfied with my experience and I wish to book another night soon.
Reviewed by Yhassan a TripAdvisor traveler United Arab Emirates 27th October 2022
"Our day was saved"
Sooo the cutest hotel. I haven’t been in a swimming pool yet, but I think it’s awesome too)
We would like to thank to receptionist Mohamed for helping and understanding us🙏🏻 Also we thank him for upgrading conditions. He was able to cheer us up 🔝 it allowed to save our day🔥 thank youuu!
Reviewed by Daria a TripAdvisor traveler United Arab Emirates 26th October 2022
Actually It's not my first time at park Rotana and again i was amazing stay everything was perfect and high standard special thanks toMr ( Mohamed Motasem ) he was very helpful and super friendly He is the Hero of the Excellent service once again i appreciate all what you did for us
Reviewed by AmrElhazly a TripAdvisor traveler United Arab Emirates 24th October 2022
Confused Staff Overall facility is nice but had problem(s) with staff (1) called them to ask about room capacities and booked based on their advice, while check in they didn't comply with what they promised (2) they offered apartment in 2nd building which 4 stars stars while my booking in the 5 stars facility (3) apartment is nice but bedrooms very small (4) had to ask for blankets and pillows (many times), yet didn't receive what I asked (5) while check out they still got confused about our bill and payment
AHMED (Family With Young Children) United Arab Emirates 26th March 2020. Source: Agoda
Habib Khokhar 8th March 2020. Source: Google
مكان راقي وجميل بسعر مناسب Good: تصمم الفندق راقي ومريح
Bad: ازعاج اعمال الصيانه في وقت الصباح
Khalid United Arab Emirates 27th February 2020. Source: Booking.com
Excellent Good: Value for money, spacious room, available amenities, restaurant etc.
Basim Saudi Arabia 24th February 2020. Source: Booking.com
Attended a town hall meeting.. was good
sukumarbabu dhanasekar 19th February 2020. Source: Google
كانت من اجمل الايام التي قضيتها في الفندق Good: اعجبني الفندق بشكل عام
Mohammed Saudi Arabia 15th February 2020. Source: Booking.com
Good Good: front desk staff and quite location. due to cold weather pool area was not considered by us although it looks good
Bad: hotel location away from the centeral area of abu dhabi
Omar Saudi Arabia 11th February 2020. Source: Booking.com
Nice place to stay for work. Central location and easy to get taxis and good service. Good: The hotel staff are very courteous and efficient. The hotel gave me a free upgrade which was great. I didn't add breakfast because it was too expensive, but I know from previous stays at the Rotana that the breakfast is very good. I wish it was a little more affordable.
Cairo United Arab Emirates 10th February 2020. Source: Booking.com
Exceptional Good: The staff was exceptionally friendly and helpful. We encountered a very stressful situation during our stay and the staff were very compassionate and willing to assist to their utmost. It made us feel very valued and grateful for their attention to our needs.
Lois Netherlands 4th February 2020. Source: Booking.com
فندق رائع وقريب من مسجد المرحوم الشيخ زايد بن سلطان بمدينة ابوظبي اسعاره مناسبة للنزلاء
abdalla almadbooli 2nd February 2020. Source: Google
This is a lovely hotel. Big rooms great service and very friendly staff. Rooms are in good condition and well maintained.Nice views too