This is my second time staying here, everything is perfect, the rooms are clean, the service is nice. The staff are awesome, i got upgraded to a better room once I arrived and it had all the amenities needed for a nice stay
Reviewed by Mouamle a TripAdvisor traveler United Arab Emirates 24th September 2023
"Excellent"
Service was very good and ambiance was great, clean room and very friendly people over there who are ready to help any time. Ranim was so professional and helped me a lot and was very welcoming. I would definitely go back!
Reviewed by MAhmed a TripAdvisor traveler United Arab Emirates 11th September 2023
"Best welcoming and help from reception"
The hotel overall is excellent. I would like to thank Ms.Ranim and Ms.Hanin who helped us a lot.
Ms.Ranim helped us in during check-in and getting the right rooms and also helped during the stay when i demanded to have higher level floor after the first day she did change my room to a higher floor. She was ready to help all the time and very quickly.
Also Ms.Hanin in the reception helps with big smile, she was professional to deal with an issue I faced with the taxi right away and was very good at taking care of the situation and ordered ne one.
Both were one of the reasons I would choose Arjaan hotel again in the next trip to Dubai.
Reviewed by Traveler a TripAdvisor traveler Saudi Arabia 9th September 2023
"The best experience"
My husband & I have had the best experience, especially because of the front desk staff, concierge, bell men & room service.
They’re also located in the unique area, where you can find everything around you
Reviewed by Shahra a TripAdvisor traveler United Arab Emirates 1st September 2023
"Calm amongst personal storm"
I flew out to Dubai as my husband was hospitalised for 10 days then stayed a week at the Arjaan Rotana to rehabilitate. I can only say how wonderful all the staff were during my initial stay and then when my husband also stayed. From the doormen, concierge, especially Asharr, to the receptionists, cafe staff, restaurant staff and housekeeping; everyone was amazingly supportive and kind at such a stressful time for both me and my husband. I never felt like a stranger; I felt as close to home as I could feel and would like to thank everyone for their kindness and professionalism from both Clive and myself. We look forward to returning one day when Clive is back on form. Thanking you all from the bottom of our hearts. Debbie & Clive Corcoran, UK
Reviewed by Clive C a TripAdvisor traveler United Kingdom 28th August 2023
"Loved the staffs room was clean"
Loved the staffs - very helpful during my stay for one month. Room was cleaned professionally and whenever I asked the staffs for help, they were very friendly and willing to help on their own initiative
Reviewed by LucySS a TripAdvisor traveler United Arab Emirates 23rd August 2023
"Very good experience"
It was a lovely day experiencing for the first time Arjaan Rotana hotel me and my family enjoyed the private pool. The hotel provided a clean and very good services therefore, thank you for your hospitality and generosity
Reviewed by Khawla a TripAdvisor traveler United Arab Emirates 13th August 2023
"Excellent experience from a-z MsHanin MrMuhab Mr laxmann and all others cooperative helpful "
Excellent experience, from moment we reached to time we left ,
Ms.Hanin in the reception
Mr.Mohab
Mr. Laxmann
All other people helped really in making our stay enjoyable experience
Thank you all the staff there
I decided already to visit again in the future
Reviewed by DrSammak a TripAdvisor traveler United Arab Emirates 8th August 2023
"The hotel needs to be renivated"
The best in this hotel is Mahboub. He made everythig feel better. The hotel is renivated but rooms r still old, furnature is broken. The staff r not capable to handle visitor requests in a timely manner
Reviewed by Nonny a TripAdvisor traveler Kuwait 3rd August 2023
"Abu baker"
All things was clean but just the toilet smells very bad around the pool also needs cleaning but the other things was so perfect but the smell for the toilet need to be clean and smells nice too please do see this thing.
Reviewed by Sultanabubaker a TripAdvisor traveler United Arab Emirates 3rd August 2023
3.5
Good Good: القسم الجديد sky رائع جداً ولكن المسبح جيد والبلكونه كبيره جداً
Hazza United Arab Emirates 15th March 2020. Source: Booking.com
5
Comfortable,clean,the staff are helpful, good food,their service is fast,everything is available. Good: nothing, every thinks are fine.
Bad: Nothing, I like every things
Naila Oman 10th March 2020. Source: Booking.com
5
أقامه جميله مع العائلة Good: المكان جميل و رائع المستوى النظافة عالية و الاستقبال من قبل الموظفين ممتاز سرني التعامل مع الموظف الجميل السيد صلاح 😎.
Hilal United Arab Emirates 9th March 2020. Source: Booking.com
3.95
Good Good: Friendly staff and accommodating for my needs. Room was great had everything I needed for my stay. Felt like a full on one bedroom apartment with all the facilities (washing machine and kitchen) in the room. Much appreciated to Fayiz who gave me a sincere welcome at reception. Truly genuine staff member and deserves the credit
Bad: My room was right next to someone else’s room, could hear everything with the thin walls. Sometimes bothered me with the noise. There is nothing exciting happening in the hotel itself like restaurants or lounge. But at least the location of the hotel is around a lot of other stuff to do outside. So that accommodates for the hotel’s lack of entertainment facilities
Hamdan United Arab Emirates 6th March 2020. Source: Booking.com
5
Tolles Hotel für einen super Preis in Media City Hotel: Tolles Hotel mit gutem Preis-Leistungs-Verhältnis. Mich hat besonders das tolle Frühstücksbuffet begeistert. Klasse!
Benjamin (Business) 29th February 2020. Source: HolidayCheck
4.6
Awesome Good: وجود مسبح خاص بك في الغرفة وكذلك تصميم الغرفة العصري
Bad: المروش (الدش) عند استخدامه يخرج الماء إلى الخارج ويتسرب على ارضية الحمام
Ibrahim Saudi Arabia 29th February 2020. Source: Booking.com
5
Exceptional Good: الموقع جدا مميز بنسبه لمدينة الاعلام
Bad: لاشي
Omar Saudi Arabia 28th February 2020. Source: Booking.com
5
Exceptional Good: روعه
Sulaiman United Arab Emirates 27th February 2020. Source: Booking.com
3.5
Good Good: Hôtel bien placé, propre, personnel impeccable, très bon wifi et discret. Merci à Sino, Raiena, Michael et Achak pour leur implication et leur sérieux. Piscine sur balcon pas mal
Bad: Les équipements je n'ai pas accrocher : - pas de câble HDMI - pas de possibilité de surfer en Smart tv ou tv connecté uniquement du satellite.
Family France 26th February 2020. Source: Booking.com
4.8
Exceptional
Bad: Restaurant is ok but as per the hotel quality and standard few options the food is okay but not delicious and high price for normal food.
Husam Saudi Arabia 22nd February 2020. Source: Booking.com
4
Very Good Good: Bel établissement, personnel agréable. Très bon buffet petit dejeuner
Bad: Un peu loin du centre
Anne-marie France 18th February 2020. Source: Booking.com
5
Fantastisk lejlighed og den bedste morgenmad ever.
Jan Jensen (All Others) 15th February 2020. Source: Hotels.com
4
Very Good Good: shop onsite to buy water etc the pool is nice and relaxing
Bad: The hotel is dry, we were not aware of this prior to the visit The hotel is still under construction so 2 of the lifts were not working so was a long wait for the lifts The jacuzzi was just pool temperature, so not ideal to recover from a long race
Kim United Arab Emirates 14th February 2020. Source: Booking.com
3.55
Good Good: الموقع جميل جدا
Bad: التعامل كان سيء فالدخول وتحسن بعد ذلك
Majed Saudi Arabia 12th February 2020. Source: Booking.com
5
Exceptional Good: The view
Mohammed United Arab Emirates 11th February 2020. Source: Booking.com
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